PRODUCT RETURN TERMS AND CONDITIONS
Our product return terms and conditions
We appreciate your business, and we want you to be completely satisfied. If for any reason you are not satisfied with your purchase, you may return it for a refund of the purchase price within 30 days of purchase. Exchanges are processed as a refund of original purchase price, and you must place a new order for a replacement product.
Open items cannot be returned
You may contact our Customer Service team to assist you in placing a new order. Contact us at info@ or call us toll free at (281) 265-3344
How do I return a damaged package?
If the package is damaged during shipping, Please repack the product to return and ship the item(s) prepaid and insured to:
Minuti/Molinari Coffee
2700 W.W. Thorne Dr.
Houston, TX 77073-3499
United States
What do I do if my order is incomplete, incorrect or damaged?
Please call us at (281) 765-7871. Our Customer Service hours are Monday-Friday 8:00 a.m. – 5:00 p.m. CT, Closed Saturday-Sunday.